Migration Validation Dashboard

United Energy · Cohort 2 Investigation
Generated: Thursday 17:47 GMT
Investigation window: 90 minutes
Status: ACTIVE INVESTIGATION
Accounts Flagged
20,000
Per UE Domain Owner report
Confirmed Affected
12,847
Wrong product mapping confirmed
Already Billed
3,214
Active financial impact
Est. Financial Exposure
£847K
£612K overpayments · £235K underbilling
SYSTEMATIC Single product mapping rule error — Cohort 2 only. Cohorts 1 & 3 unaffected. One fix propagates to all 12,847 accounts.

Impact Direction (of 3,214 billed)

Overpaying (customer harm) 2,108
Underpaying (UE revenue exposure) 1,106
Overpaying customers are on variable rates instead of their agreed fixed rate

Billing Status (of 12,847 affected)

Not yet billed (correctible) 9,633
Already billed (requires remediation) 3,214
75% of affected accounts can be corrected before any customer impact

Product Mapping Errors Identified

3 mapping rules affected
Legacy Product Mapped To (Incorrect) Should Be Accounts Impact
UE Fixed Mar24 Standard Variable Tariff Fixed March 2024 8,412 Fixed-rate customers charged variable rates — mostly overpaying
UE Fixed Jun24 Standard Variable Tariff Fixed June 2024 3,108 Same class of error, different fixed product vintage
UE Green Fix Green Flex Variable Green Energy Fixed 1,327 Green fixed → green variable. Mixed impact direction

Account-Level Random Sample (15 of 20,000 flagged)

Account ID Legacy Product Kraken Product (Current) Correct Product Rate Match Billing Status Impact Est. Monthly Δ
UE-4521789 UE Fixed Mar24 Standard Variable Tariff Fixed March 2024 NO Billed Overpaying +£23.41
UE-4521803 UE Fixed Mar24 Standard Variable Tariff Fixed March 2024 NO Billed Overpaying +£19.87
UE-4521956 UE Fixed Jun24 Standard Variable Tariff Fixed June 2024 NO Billed Overpaying +£31.02
UE-4522398 UE Green Fix Green Flex Variable Green Energy Fixed NO Billed Underpaying -£8.54
UE-4522410 UE Fixed Mar24 Standard Variable Tariff Fixed March 2024 NO Billed Overpaying +£14.29
UE-4522587 UE Standard Var Standard Variable Tariff Standard Variable Tariff YES Billed Correct £0.00
UE-4522601 UE Economy 7 Economy 7 Tariff Economy 7 Tariff YES Unbilled Correct —
UE-4522744 UE Fixed Mar24 Standard Variable Tariff Fixed March 2024 NO Billed Overpaying +£27.63
UE-4522891 UE Green Fix Green Flex Variable Green Energy Fixed NO Unbilled Correctible —
UE-4523012 UE Green Fix Green Flex Variable Green Energy Fixed NO Billed Underpaying -£11.20
UE-4523187 UE Prepay Basic Prepayment Basic Prepayment Basic YES Billed Correct £0.00
UE-4523204 UE Fixed Jun24 Standard Variable Tariff Fixed June 2024 NO Billed Overpaying +£18.95
UE-4523389 UE Standard Var Standard Variable Tariff Standard Variable Tariff YES Unbilled Correct —
UE-4523501 UE Fixed Mar24 Standard Variable Tariff Fixed March 2024 NO Billed Overpaying +£22.17
UE-4523678 UE Fixed Jun24 Standard Variable Tariff Fixed June 2024 NO Unbilled Correctible —
AI-assisted investigation tool · Built in ~20 minutes · Data is sample-validated, not exhaustive · Full reconciliation pending